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​Lorraine Ruhl wins the 2013 Spirit of Leadership Award

Ruhl, Group Sales Manager for Heritage Hospitality in Lancaster and York, was the recipient of the “Spirit of Leadership Award”, which recognizes exceptional professionalism and guidance as a supervisory employee.  Ruhl has served the area’s hospitality industry for over 25 years.

“Lorraine has done tremendous things for Heritage Hospitality and Lancaster County. She is the epitome of hospitality,” said Brandy Meyer, Director of Salesfor Heritage Hospitality. “She has a gift of relating to every person she interacts with-customers, hoteliers, attractions operators and her fellow team members.  She exudes our mission statement daily-to create positive, remarkable experiences.  I am so happy for Lorraine, and feel honored to have the opportunity to work alongside of her.”  

“I was blessed with a servitude attitude and truly see beauty in all people. This wonderful industry has allowed me to live a work life of joy that spills over daily,” said Ruhl. “There are too many people to mention that have blessed me with their friendship, inspiration and commitment to making sure all visitors leave beautiful Lancaster County with a remarkable experience and to all of you I say thank you. I feel humbled and honored by this award.”

Now in its tenth year, the Spirit of Hospitality Awards program honors individuals and organizations who exemplify the best of travel and tourism in Lancaster County. Ruhl and the three other recipients awarded were selected from employees working at over 700 companies and organizations that are CVB members in Lancaster. In 2011, Loxley’s Restaurant and the “Legend Continues Charity Program” received the “Community Spirit Award” from the Pennsylvania Dutch Conventions & Visitors Bureau. 


Heritage Hospitality Management properties include Heritage Hills Golf Resort and Conference Center, Knickers Pub, Ironwoods Restaurant, Serenity Spa and Salon, AvalancheXpress Snow Tubing and Ice Skating, Heritage Hills Athletic Club, Kidz Camp at Heritage Hills, UK Soccer Camps, Bogey Macaws American Grille, Springwood Golf Course, Loxley’s Restaurant, Heritage Hotel Lancaster and Maewyn’s Irish Pub.